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Frequently Asked Questions
Does it support OEM/ODM customization?
Yes, we support customized services, including parameter adjustments for power, size, input/output voltage, protection level (IP level), working environment (such as explosion-proof, high temperature resistance), and provide technical solution design.
Can you provide technical document support?
Yes, English manuals, product certificates, test reports, wiring diagrams, and other documents are provided with the goods. We also assist customers in completing necessary documents for import customs clearance.
How is technical support handled?
We provide 24-hour English technical response via email, messaging apps, or online meetings. In emergency situations, engineers can be arranged to provide professional support.
Is factory visitation possible?
Of course, you are welcome to visit our manufacturing facilities at any time to inspect the production process and quality control measures.
What is the warranty period for this equipment?
The standard warranty period is 12 months, during which we provide full technical assistance and support for our products.
What environments is this Nitrogen Cabinet suitable for?
The unit is designed for extreme conditions, operating between -40℃ and +60℃, with IP67 protection for the gas chamber and resistance to seismic activity up to Level 8.
Zago Electric
