Frequently Asked Questions
Q: What are your primary power equipment products?
A: Our core products include oil-immersed transformers, dry-type transformers, transformer substations, and high/low voltage switchgear.
Q: Can the switchgear specifications be customized?
A: Yes. We can customize products according to your specific requirements regarding voltage, frequency, and other technical standards of different regions.
Q: What is the typical lead time for an order?
A: The lead time generally depends on the order quantity, typically within 15 days upon receipt of the advance payment.
Q: Do you provide quality guarantees for your equipment?
A: Yes, we offer at least a one-year guarantee for all our transformers and switchgear products.
Q: What international certifications do your products hold?
A: Our products have passed international standards including IEC, SGS, intertek, CCC, and CE.
Q: What information is needed for a quick quotation?
A: Usually, we can provide a detailed quote within 24 hours after receiving your specific inquiry regarding technical parameters.
Zago Electric
